Last Updated: January 1, 2025

Privacy Policy

Introduction

Welcome to PactlyApp ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, https://pactlyapp.com, and our AI-powered contract analysis tool (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily provide when you register for an account through our Clerk authentication service.
Document Data: The content of the contracts and other documents you upload for analysis. We process this data to provide our core service, but our handling of it is subject to strict limitations outlined in the "Data Retention" section below.

How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

Create and manage your account through Clerk authentication service.
Provide the core AI-powered analysis of the documents you upload.
Process payments through Stripe for PRO subscription services.
Email you regarding your account, subscription, or service updates.
Improve the efficiency and operation of the Service.

Our Commitment on AI Model Training
We want to be unequivocally clear: We do not, and will not, use any part of your uploaded documents or their content to train our AI models. Your data is used exclusively to provide the one-time analysis you request. All uploaded contracts are automatically deleted from our servers within 24 hours of analysis.

Third-Party Service Providers

We work with trusted third-party service providers to deliver our Service:

Clerk: Handles user authentication and registration data (name, email address).
Stripe: Processes payment information securely. We do not store credit card details.
AI Processing Services: Process uploaded documents for analysis but do not retain or use data for training purposes.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We use industry-standard SSL/TLS encryption to protect your data while it is in transit between your browser and our servers. All uploaded documents are encrypted both in transit and at rest. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

Our data retention policy is designed to protect your privacy and minimize data storage:

Account Information: We will retain your personal information (name, email) for as long as your account is active or as needed to provide you services.
Uploaded Documents: This is our most critical policy. All documents you upload for analysis, along with their content, are automatically and permanently deleted from our servers within 24 hours of the completion of your analysis. This automated process ensures your sensitive information is not stored longer than is absolutely necessary to provide the Service.
Payment Data: Payment information is processed by Stripe and not stored on our servers. Stripe retains payment data according to their privacy policy and regulatory requirements.
Usage Data: We may retain anonymized usage data for service improvement purposes.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to help customize the Service and improve your experience. When you access the Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to access the personal data we hold about you.
Correction: The right to request that we correct any inaccurate personal data.
Deletion: The right to request that we delete your personal data.
Objection: The right to object to the processing of your personal data.
Portability: The right to request a copy of your personal data in a structured format.
Opt-out: California residents have the right to opt-out of the sale of personal information (we do not sell personal information).

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

International Data Transfers

Your information may be transferred to and processed in the United States. By using our Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:<br/>Email: support@pactlyapp.com<br/>Website: https://pactlyapp.com