Question 1

Is it safe to upload my contract? What about my data privacy?

Accepted Answer

Absolutely. We take your privacy and security as our highest priority. Your contract is encrypted both in transit and at rest. It is only used for the one-time analysis you request and is never used to train our AI models. All uploaded documents are automatically deleted from our servers within 24 hours.

Question 2

How does the analysis work? What AI model are you using?

Accepted Answer

PactlyApp uses a sophisticated AI system powered by a leading Large Language Model (like GPT-4o or Gemini 1.5 Pro). Our system doesn't just "read" your contract; it analyzes the text against a vast database of freelance contract best practices and known "red flags" that we have identified through extensive research. It's designed to act as an expert paralegal, focusing specifically on the clauses that pose the greatest risk to freelancers.

Question 3

What file formats do you support?

Accepted Answer

We currently support PDF (.pdf), Microsoft Word (.docx), and plain text (.txt) files. These are the most common formats for freelance contracts. If you have a contract in a different format, try converting it to PDF first.

Question 4

How accurate is the analysis?

Accepted Answer

Our AI analysis is highly accurate for identifying common contract issues and red flags. However, it's important to understand that this is a tool to help you spot potential problems, not a replacement for legal advice. For complex legal situations, we always recommend consulting with a qualified attorney.

Question 5

Do you offer refunds?

Accepted Answer

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with our service for any reason, contact our support team within 30 days of your purchase for a full refund.

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